Ordering and Payment

Registration

By registering with Cycledelic.cc, you will be able to view, track and manage your orders.

However you can also checkout as a guest, this means that you don’t have to create an account with us.

Secure Payment Processing

All payments made on the Cycledelic.cc website are undertaken by PayPal, and your card details are not retained or visible to Cycledelic.cc employees. PayPal hosts the checkout pages and manage security for sales and authorizations.

Payment Methods

Cycledelic.cc accepts the following payment methods via PayPal.

cycledelic-payment

 

You’ll be charged for your order when the order is placed.

Promotional Codes and Gift Vouchers

If you are using a promotional code please enter it in the promotional code box on the basket page. The discount will automatically be calculated. Promotional codes are for one time use only and may not be used in separate orders or applied to different products in the case of an exchange.

If you have a gift voucher please enter in the checkout page and it will automatically calculate your discount. Once purchased gift vouchers are non refundable.

Errors and Omissions

In the case of errors or omissions on the website Cycledelic.cc reserve the right to refund your order prior to the goods being despatched.

Cycledelic.cc reserve the right to cancel any order if the product is no longer available. No compensation will be paid in such cases but customers will be notified and reimbursed for the full cost of the order.

Every care has been taken to ensure that the descriptions and specifications of Cycledelic.cc products are correct. The colours shown on the website are a close representation, but slight variations in the actual product colours may occur due to different screen resolutions and browsers.

Order Confirmation

You will receive an email to confirm that we have received your order. If you have a problem processing your payment online or are not certain if your payment was successful please call your local Customer Services team.

Prices

All prices are quoted in Australian Dollars.

Out of Stock Product and Pre-Orders

It is not possible to place an order for an out of stock product or pre-order new lines. You can however express your interest in an item that is not available by using our contact form. You will then receive an email as soon as the item becomes available in your chosen size and colour.

Amending or Cancelling an Order

If you have any concerns about an order you’ve already placed, please send and email to ask@cycledelic.cc. Please note that once an order has been dispatched Cycledelic.cc are unable to amend it. More information can be found in our Terms and Conditions.